Talk with STARS' Collegiate Consultants to learn the ins and outs of college recruiting and scholarships.

FREQUENTLY ASKED QUESTIONS

Is my order secure?
If you are using Netscape Navigator 5.0 and above or Internet Explorer 6.0 and above you are able to place secure orders. Make sure you have all the security features turned on in the preference settings for your browser. Web pages presented during the order checkout process will begin with “https.” This indicates the use of a secure protocol that employs encrypted communication, and is widely used on the World Wide Web for security-sensitive data such as payment transactions.

Can I order online without a credit card?
Yes. If you have a PayPal account, you can set it up to accept an electronic check that debits the amount straight from your bank account. However, this takes 3-5 business days to process.

What credit cards do you currently accept?
Through Google Checkout, Visa, MasterCard, Discover, and American Express are accepted. Through PayPal, Visa, MasterCard, Discover, American Express, and an electronic check are accepted.

Should I include dashes or spaces in the credit card number?
While unnecessary, spaces and dashes are acceptable in the credit card number.

I keep getting an error message. Is my card good?
There are many reasons why a credit card transaction can fail. One reason may be that your credit limit has been reached. Other reasons may have nothing to do with your credit card, but rather with a credit card machine on our end or your bank's end. If you have problems, contact your issuing institution.

How do I cancel an order?
Unfortunately, all sales are final due to the type of product we are selling.

What is your return policy?
We do not offer a return policy. All sales are final.

USER NAME AND PASSWORD

When you sign up to receive certain Services, you will also be asked to supply your real name and choose a password. Pseudonyms are not allowed on STARS Network. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the password of another user at any time or to disclose your password to any third party. You agree to notify STARS immediately if you suspect any unauthorized use of your password. The technology and the software underlying our sites and the Services is the property of Sport Training And Recruiting Services, INC... You agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying our sites or the Services excepted as specifically permitted by the owners thereof. You agree not to modify the software underlying our sites in any manner or form or to use modified versions of such software, including (without limitation) for the purpose of obtaining unauthorized access to our sites.

You agree not to violate or attempt to violate the security of the Sites, including without limitation:

* accessing data that is not intended for your use;

* logging on to a server or subscription that you are not authorized to access;

* probing, scanning or testing the vulnerability of any system or network related in any way to the Sites without proper authorization;

* breaching security or authentication measures without proper authorization;

* interfering with service to any host, network, other user, including without limitation, sending unsolicited e-mail, flooding, spamming, mail bombing, or crashing;

* sending promotions and/or advertising products and/or services; or attempting to do any of the preceding.

* Use of our sites is subject to existing laws and legal process. Nothing contained in these

Terms shall limit our right to comply with governmental, court, and law-enforcement requests or requirements relating to your use of our sites.

LIMITATIONS OF LIABILITY

The released Parties are not responsible for:

(1) Incurred or inaccurate information caused by entrants, printing errors or by any of the equipment programming associated with or authorize in the packages.

(2) Technical failures of any kind including but not limited to malfunction, interruptions or disconnections,networking hardware or software caused by Internet provider.

(3) Unauthorized human intervention in any part of the process.

(4) Technical or human error which may occur in the administration of the packages or scholarship winnings or the processing of entries lost, damaged, or stolen by the mail.

(5) Any injury or damage to persons or property, including security issues with computers such as but not limited to viruses or security breaches, which may directly or indirectly cause information to be lost or corrupted while receiving or downloading materials via Internet connections or other related media channels or devices.

(6) Website links or hypertext materials posted in the blog or e-mails of anykind that may be inappropriate or offensive.

(7) Any technical issues caused by the Internet, computers, networks, and/or third-party software.

(8) Any passwords, identification numbers or usernames that are misplaced, lost, stolen, or corrupted.

(9) STARS is not responsible for any college, University, or trade school scholarship money grants of any kind that may be rewarded or that you are already receiving from a college, University, or trade school.